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SHIPPING + DELIVERY DETAILS

CURRENT LEAD TIME IS 3-4 WEEKS FOR ALL CUSTOM SIGNAGE.

PLEASE MAKE SURE TO REACH OUT WITH YOUR DATES, RUSHED ORDERS ARE POSSIBLE FOR AN ADDITIONAL FEE.

WE SHIP ANYWHERE IN THE US. PLEASE ALLOW 3-5 BUSINESS DAYS FOR SHIPPING.

RETURNS + CANCELLATIONS

BORROWING BIRCH DOES NOT ACCEPT RETURNS, PLEASE REVIEW INVOICE FOR DETAILS.

CANCELLATIONS ARE ONLY ACCEPTED WITHIN 2 DAYS OF ORDER PLACEMENT/PAYMENT.​ AFTER 2 DAYS, 50% RETAINER WILL NOT BE REFUNDED.

ANY CHANGES TO YOUR ORDER WILL BE BASED ON PRODUCTION, SO PLEASE REACH OUT ASAP AND WE WILL TRY TO MAKE ANY ADJUSTMENTS POSSIBLE.

DAMAGES + LOST MAIL

IF YOUR ORDER ARRIVES WITH ANY DAMAGES OR MISTAKES, PLEASE CONTACT US ASAP. WE WANT TO MAKE SURE YOU ARE COMPLETELY HAPPY WITH YOUR ORDER.

IN CASE OF LOST OR STOLEN PACKAGES, YOU WILL NEED TO CONTACT THE SHIPPING CARRIER WITH THE PROVIDED SHIPMENT DETAILS. BORROWING BIRCH IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN ITEMS.

© 2020 BORROWING BIRCH. ALL RIGHTS RESERVED.

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